Tapping into text messages
![]()
I attended a U2 concert a while back where Bono stopped playing for a moment and asked each audience member to open their phones (the modern day substitute for lighters). As the football stadium lit up with thousands of tiny lights, the rock star asked us to look around and imagine what kind of difference we could make if we all contributed a small amount. He then urged each one of us to text a simple message to a phone number which would send a small donation to the One Campaign. I'm sure he fundraised well over $50,000 in 30 seconds.
Nonprofits are now catching on to this technique as they search for innovative fundraising methods. Given the fact that of the 270 million mobile subscribers in the US, 59% regularly send text messages, nonpfrofits may be able to tap this quick and painless form of giving to reach a new, diversified base of financial (and constituent) support.
The NonProfit times explains how nonprofits can leverage the text message:
How does it work?The most popular method of mobile fundraising is premium SMS, which stands for short message service. One example of such a campaign is Share Our Strength, the national organization focused on child hunger. It launched a text donation challenge a few months ago in partnership with AT&T. Donors made $5 contributions by texting "SHARE" to 20222, one of the special short codes used for fundraising. As an additional benefit, AT&T matched those $5 contributions up to $100,000.
While this new strategy has promise, there are a few concerns:
The current $5 donation cap per text message limits SMS fundraising. Nonprofits also fear that small donations can cannibalize donors who might give more online. There is some effort to increase the premium SMS limit from $5 to $10, and to allow for recurring monthly donations. Donors would still have to approve each monthly SMS donation with a reply confirmation, but at that $120 annual level, mobile giving via SMS starts to look like a more lucrative option.So far, many nonprofit campaigns have struggled integrating mobile campaigns into an overall strategy. Organizations also need to think about how to convert their mobile donors into longer-term supporters. Finally, donor still need to be educated -- most people do not yet know they can give via text messages.
If nonprofits are able to identify the proper role and audience for mobile fundraising campaigns, it has potential to tap into many people who might not otherwise donate to a worthy cause.




James Glassman, the outgoing Under Secretary for Public Diplomacy and Public Affairs at the State Department, recently gave his "